Tag Archives: palma

Coronavirus Covid-19

CORONAVIRUS / COVID-19

 

Coronavirus  is COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease was unknown before the outbreak began in Wuhan, China, in December 2019. COVID-19 was confirmed as a pandemic in March 2020 affecting many countries globally. It is a part of daily life, and we have to remain vigilent and listen to local guidance to try and stop further spread of this disease.

Symptoms  –  If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

  •  Call 061 if you need urgent medical attention or 112 if you need to request an ambulance.
  • If you have travel insurance, please make sure you notify them if you need medical attention.

 

PHARMACYS

List of Pharmacy’s open on Sundays etc

*** 24 Hour Pharmacy ***  –  Farmacia Gaspar Real Vicens – Carrer d’Aragó, 70, 07005 Palma, Illes Balears – Tel 971272501

GHIC –  Global Health Insurance Card

In the UK, you may have a GHIC card /  Global Health Insurance Card.  and with this you can go to any public hospital to seek medical treatment. Click Here  for further info or to apply for it.

United Kingdom.
Phone: +44 191 218 1999.
Fax: +44 191 225 2131.
Email: Overseas.Healthcare@dwp.gsi.gov.uk

Most hotels can call a doctor to see you at your hotel if you feel unwell, but you are likely to need to pay for this service on the spot. 

If you have travel insurance, please make sure you notify them if you need medical attention.

IB-SALUT 

By Phone:

  • Phone contact for any health problem call : 061
  • Phone contact of Administration, call: 971 28 58 54
  • Fax to Administration: 971 28 58 48

Email:

Office:

  • C/Illes Balears s/n, 07014. Palma de Mallorca
  • Opening hours  8:00-15:00, Monday to Friday

STATISTICS

If you want to see the latest COVID 19 statistics for Spain  /  Visit

EMERGENCIES

Guardia Civil                 062
Fire                                     112
Ambulance                    112
Police                                 091

EHIC for Mallorca Residents 

If you are a resident here, and need the European Card to receive healthcare whilst on holiday elsewhere , then you can apply for one here online. Normally arrives within a few days once requested.  Application and Renewal

Mallorca Hospitals

Some of the public and private hospitals in Mallorca are listed below, along with the address and telephone number. On our APP, you can see where they are on the map. Download our APP, see links on the side..

Please note there are public and private hospitals, we have indicated the private ones below.

Palma De Mallorca – Hospital Son Espases  – Palma de Mallorca – 87120500

Palma De Mallorca – Hospital Son Llatzer – Carretera de Manacor, km 4. – 871202000

Palma De Mallorca – Clínica Palmaplanas – Camí dels Reis s/n, 07010, Palma de Mallorca – 971918000 * Private

Palma De Mallorca – Clínica Rotger – C/ Santiago Russinyol 9, 07012, Palma De Mallorca – 971448500  *Private

Palma De Mallorca – Policlínica Miramar – Camí de la Vileta, 07011 , Palma de Mallorca – 971767000

Palma De Mallorca – Clínica Juaneda – C/ Company 30, 07014, Palma De Mallorca – 971731647 * Private

Playa de Muro – Hospital General de Muro – C/ Veler 1, 07408, Platja De Muro – 971891900 * Private

Alcudia – Hospital Port d´Alcudia – Avda. Juan Carlos I. Edificio Concha del Lago, Alcudia – 971891835 * Private

Alcudia – Hospital d´Alcudia – C/ Formentera 5, Alcudia – 971547373  * Private

Inca – Hospital Comarcal d’Inca – Carretera Vella de Llubí, S/N, 07300 Inca –  971 88 85 00

Manacor – Fundación Hospital Manacor – Ctra. Manacor-Alcudia, s/n, 07500 Manacor – 971847000

Hospital Joan March – Carretera Palma Sóller, km 12, 07110 Bunyola – 871202000

 

see our COVID page for further updates and information.

Mallorca Markets

Mallorca Markets

Santa Catalina 

Santa Catalina is Palma’s gourmet district. With lots of  restaurants within this area,  the local market is popular with its local produce and fresh fish.  In addition on Tuesdays and Saturdays there are also clothes stalls as well.

Open Monday to Saturday from 07:00 to 17:00

 

Marratxi

Secondhand Market, held on Sundays on the industrial estate of Marratxi.

Sundays  from 09:00 – 13.00 ish

 

Arenal

Thursday is the towns Market Day, with many stalls selling a variety of products.

Thursdays from 09:00 – 13:00 ish

 

Llucmajor

Friday is the towns Market Day, with many stalls selling a variety of products.

Fridays from 09:00 – 13:00 ish

 

Palma

Saturday is the towns Market Day, with many stalls selling a variety of products.

Saturdays from 09:00 – 13:00 ish

 

Lost Luggage

Lost Luggage

What should I do if I my luggage is lost…?

Losing your luggage can be quite an ordeal if you find yourself arriving on holiday, but your luggage does not  !!  There are a few words below that may assist you, should it happen to you.

suitcase / maleta
sportsbag / bolsa deportiva
lost luggage / equipaje perdido

Property Irregularity Report /  PIR  –  This is what you will need to complete with the luggage handler if your luggage does not arrive, or is missing when you go to retrieve it from the luggage belt.

Some links below for tracking your luggage if lost…

Also, find the rep for the company you are traveling with, and they may be able to assist you.

Iberia / Luggage Tracer Link

Thomson / TUI

What do I do if my luggage is lost or delayed?

You’ll need to report lost or delayed baggage at the airport by filling out a Property Irregularity Report and then calling the number on the form. For the first 5 days of baggage tracing, please contact the airport where you reported your baggage as missing.

If your bag has been missing for 6 or more days, call the Thomson Airways Baggage Services Department on 0333 577 0300. Calls are charged as local rate per minute plus network extras.

Making a claim
Just so you know, Thomson have limited liability in cases of delayed delivery and lost or damaged baggage under the Montreal Convention, so you may wish to make a claim through your travel insurance provider. However, we’ll be pleased to help if you decide to send your claim to Thomson Airways. You can’t claim from both your travel insurance provider and the airline.

If you want to make a claim through Thomson Airways, you’ll need to write to Thomson within 21 days at the following address:

Thomson Baggage Claims
PO Box 1215
Crawley
West Sussex
RH10 0HA

Alternatively, you can make your claim online at this website www.thomson.airlineluggageclaims.com

If you’re claiming for delayed baggage, you’ll need to make your claim in writing within 21 days of the date your baggage was delivered.

Easyjet Lost Damaged or Delayed Luggage

Delayed luggage

If your bag is missing Easyjet will ask you to complete a Delayed Baggage Report at our Baggage Services desk in the Arrivals hall. They will search for your bag using the WorldTracer system, and keep you updated via email and sms on its progress. You can also track your bag online using WorldTracer or you can contact the Baggage Services team directly at the airport.

If they have not found your bag within five days you can contact the Baggage Tracing team via email: secondarytracing@1stflight.co.uk or call on +44 (0)333 577 7070.

Jet2.com

If you experience any loss, damage or delay to your baggage you must in the first instance advise the ground handling staff at your arrival airport and complete a Property Irregularity Report (PIR). If your baggage is delayed, they will endeavour to find your baggage for 5 days and will provide you with their local telephone contact number.

Once you have received your PIR – then please click here and enter your details to see the latest status regarding your baggage.

If your baggage has still not been found after 5 days, Central Baggage Services will take over the responsibility of looking for your baggage. They can be contacted on the following numbers:

From within the UK: 0330 660 0815 (call charged at local rate)

From outside the UK: +370 523 63402 (local international rate)

This Call Centre is open 08:00 to 20:00hrs local UK time.

In addition, you will need to write to us at the address below enclosing a copy of the completed PIR, baggage tag receipt and original purchase receipts (to evidence the age and value of the item), within 7 days for damaged baggage and within 21 days for delayed or lost baggage.

Customer Care Team
PO Box 284
Leeds
LS11 1GE
England